مجموعة الترمس الملكية

We deliver orders across Egypt, with cash-on-delivery service available nationwide.

Enjoy free shipping on orders exceeding 2,000 EGP.

If you wish to return an order or a product, please contact our support team, and we will resolve the issue as quickly as possible.

Return and Exchange Policy:

We accept returns within 14 days of receipt, provided the product is unused, in its original condition, and includes all accessories and original packaging.

If a product arrives with a manufacturing defect or damage, it can be exchanged for a new one at no extra cost. Please contact our support team within 14 days of receipt and provide clear photos of the product and the defect.

We do not accept returns of products that have been used or damaged due to misuse.

Spend 2,000 EGP – Delivery is on us! 🎁